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I´m taking the suggestion of RedCarpet and open a thread where we can exchange about online retailers. I suggest a rating that comments on the reliabilty of (pre-)orders and quality of packaging to make sure that your records arrive safely.
I would give stars from one to five for both, here we go:
CALDO VERDE RECORDS -USA- (http://www.caldoverderecords.com/index.html)
Reliabilty: ***** if you´re quick enough, an order with CV will never fail.
Packaging: **** improved today, the records now ship in an extra-large box, with a special tray for the record. Further protection by bubble sheets and extra cardboards. Now the records arrive with no harm, this was different a year ago.
ROUGH TRADE -EU/UK- (http://roughtrade.com/)
R: ***** I never did not receive a pre-ordered Koz-release.
P: ** Poor. Only a flimsy cardboard and some extra cardboards. Records arrive with bent corners occasionally.
NEW ON VINYL -EU/NL- (http://www.newonvinyl.com/en/)
R: *** Some arrive (as did BENJI Red and Clear), some don´t (RHP Box)
P: *** A bit better than Rough Trade, thicker boxes, but bent corners can still happen
JPC -EU/Germany- (https://www.jpc.de/)
R: *1/2 Never received ANY Koz-related pre-order, but got the very limited CALEXICO Box through them years ago.
P: ***1/2 Thick cardboard with extra space, usually safe, but sometimes they ship too many records or thick albums that way and this can lead to bent corners (my recent experience with KRUDER/DORFMEISTER´s 5LP-Box)
AMAZON.DE/.CO.UK - Germany/UK -
R: **1/2 But hard to tell, got BENJI Yellow (not in shrink) and PERILS from UK, but nothing else
P: **-**** Very flimsy cardboard, a bit oversized, but records are usually ok when ordered in DE. More than one vinyl is shipped in a big, oversized box with the single records extra-protected in the flimsy cardboards.
ELUSIVEDISC - USA- (http://www.elusivedisc.com/)
R: ***** Usually VERY reliable with limited orders. I´ve got the RHP Box through them, but I was #1 on the list. I know from other items that all orders went through (GO BETWEEN Box for example). BTW I still have the Elusive Disc Box as a double at home, but don´t know what to do with it as I paid 260 Euros with shipping and custom taxes.
P: The non-plus-ultra. Safe as Fort Knox. Massive wrapping with bubble sheets and upholstery, massive outer box. This has its price (especially international shipping), but worth every penny. ED is specialised in audiophile and rare items and they treat it likewise.
HHV.DE -EU/Germany- (http://hhv.de/)
R: ***** When the item is in stock, they deliver, but you have to be quick.
P: ***1/2 Heavy cardboard, oversized with box for the record. Never had any issues with them, but these maybe occur with international shipping.